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Suntem o agentie de recrutare ce ne adresam atat angajatorilor cat si angajatilor - EBC HR - People who leave a mark

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Customer Service Specialist with German

About the client

We are recruiting a Customer Service Specialist with German for one of our clients, company providing customer services, software and game development support for the gaming industry.

Responsabilities

  • Handle customer queries through live chat, email and phone
  • Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)

Requirements

  • Fluent German and English languages skills (written and spoken)
  • We would appreciate it if you are multi-tasking and able to communicate with our clients in the chat, e-mail  and occasionally on the phone
  • Very good problem-solving skills
  • Will be required to work alternating shifts between 9:00-17:00, 13:00-21:00, 17:00-01:00

Bonuses

  • An above average salary to feel valued
  • Very good experience working in one of the biggest companies with a good and friendly atmosphere
  • Private and full medical subscription to make sure you stay healthy
  • The chance to have a meaning in the growth of the company
  • A great, motivated and talented team and leader
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